This person must make sure that responsibilities are assigned in the matrix for all related activities. He or she must sign off or approve when the task, objective or decision is complete. Accountable: Person or stakeholder who is the “owner” of the work.Several people can be jointly Responsible. They must complete the task or objective or make the decision. Responsible: People or stakeholders who do the work.The four roles that stakeholders might play in any project include the following: Establishing such a consensus by employing the RACI model almost always gets a stuck project moving again, and enables the key stakeholders to readily deal with the other issues that require resolution. In almost 100 percent of these rescue efforts, I have found that there is no shared understanding of participant roles and responsibilities, nor is there explicit documentation to support it. The acronym RACI stands for the four roles that stakeholders might play in any project.
The RACI matrix is a responsiblity assignment chart that maps out every task, milestone or key decision involved in completing a project and assigns which roles are Responsible for each action item, which personnel are Accountable, and, where appropriate, who needs to be Consulted or Informed.
Integrating the RACI model into an organization’s project life cycle (PLC) creates a powerful synergy that enhances and improves project outcomes. The simplest and most effective approach I’ve seen and used to define and document project roles and responsibilities is the RACI model. No matter how detailed and complete a project plan may be for any project, confusion or omission of participant roles and responsibilities will cause major problems.Įnter the RACI matrix. Having managed and rescued dozens of projects, and helped others do so, I’ve noted that there is always one critical success factor (CSF) that has either been effectively addressed or missed/messed up: clarity around the roles and responsibilities for each project participant and key stakeholder.
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